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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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erica gordon

June 2, 2026

5  out of  5
rating by erica gordon
"Austin was a pleasure to talk to and made it very easy for me to want to get the insurance and rental insurance"
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nicole stokes

June 2, 2026

5  out of  5
rating by nicole stokes
"Very easy sign up . Austin didn’t hassle me. He was very polite and it was a pleasure talking to him!"
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Haley Graham

May 29, 2026

5  out of  5
rating by Haley Graham
"I walked in on a whim and walked out with a policy the same day. The entire process was incredibly easy, and everyone was friendly and helpful. They took the time to answer all of my questions and clearly explain how everything worked. This was by far the best experience I’ve had with an insurance company, and I highly recommend them!"
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Ashley Abernathy

May 29, 2026

5  out of  5
rating by Ashley Abernathy
"Austin was amazing! So happy to be doing business with State Farm"
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Iamthereal TJ

May 28, 2026

5  out of  5
rating by Iamthereal TJ
"🔥🔥🔥🔥 great company"
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christy brown

May 28, 2026

5  out of  5
rating by christy brown
"Wonderful employees at this office!"
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Wayne Morton

May 27, 2026

5  out of  5
rating by Wayne Morton
"Was very helpful in me understanding and getting me set up with my renters insurance. Austin is your man to talk to"
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Maria Danielle

May 21, 2026

5  out of  5
rating by Maria Danielle
"Ryson Shepherd and the rest of the team were very professional and great to work with! I cannot recommend them enough!"
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Sarah Preusser

May 20, 2026

5  out of  5
rating by Sarah Preusser
"I haven’t personally visited this office yet, but I’ve known Madison Rowland for a long time and can confidently say she is incredibly professional, kind, and dedicated to what she does. Anyone who works with her is in great hands. The team is lucky to have someone like her!"
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Tony Pirtle

May 20, 2026

5  out of  5
rating by Tony Pirtle
"Very professional and made the process very easy"
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Kathy Freeman

May 19, 2026

5  out of  5
rating by Kathy Freeman
"Been with State Farm over 20 years, They have Always Taken Good Care Of Me."
We responded:
"Thank you, Kathy! We truly appreciate your loyalty and trust over the past 20+ years! We’re honored to have had the opportunity to take care of you and truly appreciate you being part of the State Farm family. If there’s ever anything you need, we’re always here to help!"
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Chris Elston

May 13, 2026

5  out of  5
rating by Chris Elston
"The team was great and extremely helpful in helping me navigate what I needed. Alisa was especially sweet and kind to me through the process, love her."
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Janice Howard

May 12, 2026

5  out of  5
rating by Janice Howard
"Austin was very quick, very professional, very efficient. When he did my quote, he told me if he could not beat the price that I was paying that he would leave it at that he really did beat the price, and I greatly appreciated that"
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Grace Barron

May 7, 2026

5  out of  5
rating by Grace Barron
"Love this group! Ryson took the time to set up a video meeting and explain how my coverage works in a way that I could easily understand and make adjustments needed based on my own lifestyle. Alisa helped get our meeting scheduled and was really quick to answer my questions as well. I’ve genuinely enjoyed the conversations I’ve had and understand the coverage I’m paying for a lot better thanks to them."
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Tasha Scott

May 6, 2026

5  out of  5
rating by Tasha Scott
"Alisa was great with my quote. She saved me on my insurance and I switched immediately. Great team!"
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Alisa Barlitt

May 6, 2026

5  out of  5
rating by Alisa Barlitt
"Ryson and his team are some of the friendliest people I have met. They are caring and really want to help."
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Brock Rowland

May 6, 2026

5  out of  5
rating by Brock Rowland
"Extremely friendly people!"
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hailey shepherd

May 5, 2026

5  out of  5
rating by hailey shepherd
"Amazing customer service! Friendly employees and took care of everything i needed!"
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Alek Royea

May 4, 2026

5  out of  5
rating by Alek Royea
"April was great help with setting up auto insurance."
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Madison Rowland

May 1, 2026

5  out of  5
rating by Madison Rowland
"I can’t say enough great things about Ryson Shepherd State Farm! The entire team is incredibly friendly, knowledgeable, and genuinely cares about the people they serve!"
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Erica Cox

April 29, 2026

5  out of  5
rating by Erica Cox
"Great customer service! Highly recommended!"
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Jayb Benjamin

April 29, 2026

5  out of  5
rating by Jayb Benjamin
"Austin and Ryson are amazing people. They always helping me and making sure I’m understanding my policy or anything before I submit payments. They make sure I’m up to date with discounts and whatever information I have for them they answer my questions with no hesitation. Thank you so much"
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Xavier Baker

April 27, 2026

5  out of  5
rating by Xavier Baker
"Great customer service. Extremely patient and helpful."
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Dee C

April 24, 2026

5  out of  5
rating by Dee C
"I've been with these folks for a lot of years and they always take care of me"
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Andy Austin

April 21, 2026

5  out of  5
rating by Andy Austin
"Great experience, April’s the best! They lowered my auto insurance by 60% for even better coverage than I had, can’t beat that."